sq777 Privacy Policy

sq777 is committed to protecting the privacy and personal data of all players, visitors, and users of the Platform. This Privacy Policy sets out a transparent account of the data we hold about you, the purposes for which it is used, the parties with whom it may be shared, and the choices you have regarding your personal information.

This policy applies to all personal data collected through the sq777 website at https://sq777.io, through any associated mobile interface, and through communications you initiate with our support team. It should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of the agreement between you and sq777.

sq777 takes its obligations regarding personal data seriously. We implement appropriate technical and organisational measures to safeguard the information we process and to ensure that data is handled lawfully, fairly, and transparently at all times.

sq777 collects personal data that is necessary for the operation of the Platform and the delivery of services to players. The categories of personal data we may collect include:

We do not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming assessments and with your explicit consent.

sq777 collects personal data through several channels:

• Direct interactions: When you create an account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in a promotion, you provide personal data directly to us.
• Automated technologies: When you visit or use the Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. This data is collected whether or not you are logged in to an account.
• Third-party payment providers: When you process transactions via bKash, Nagad, Rocket, or Upay, those providers may share transaction confirmation data with us for the purpose of crediting or debiting your sq777 account balance.
• Identity verification services: We may use third-party KYC and age verification services to confirm the identity and eligibility of players. These services may process identity documents on our behalf.
• Fraud prevention services: We may receive data about you from fraud detection and risk management partners where we have a legitimate interest in verifying the integrity of account activity.

sq777 uses the personal data it collects for the following purposes:

• Account management: To register and maintain your sq777 account, verify your identity, and manage your player profile.
• Transaction processing: To process deposits, withdrawals, and any other financial transactions you initiate on the Platform, in Bangladeshi Taka (৳).
• Compliance and verification: To verify your age (21+ requirement), comply with anti-money-laundering obligations, and fulfil any applicable regulatory requirements.
• Platform operation and improvement: To maintain the security and functionality of the Platform, diagnose technical issues, and improve the player experience based on usage analysis.
• Customer support: To respond to your enquiries, resolve disputes, and assist with account issues.
• Marketing and promotions: To send you relevant promotions, bonuses, and platform updates where you have consented to receive such communications. You may opt out of marketing communications at any time.
• Responsible gaming: To monitor player behaviour for signs of problem gambling, apply self-exclusion measures, and enforce responsible gaming protections in line with our Responsible Gaming policy.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and any other unlawful conduct on the Platform.

sq777 processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform our agreement with you — including account registration, transaction processing, and platform access — is carried out on the basis that it is necessary for the performance of the contract between you and sq777.
• Legitimate interests: We process certain data where we have a legitimate business interest, such as fraud prevention, platform security, and improving our services, provided that this interest does not override your fundamental privacy rights.
• Legal obligation: Where we are required to process your data to comply with applicable laws and regulations, including anti-money-laundering requirements and age verification obligations.
• Consent: Where processing is based on your consent — such as for marketing communications or the use of non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

sq777 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this policy:

• Payment service providers: bKash, Nagad, Rocket, Upay, and any other payment partners we work with, solely for the purpose of processing your financial transactions.
• Identity and KYC verification providers: Third-party services engaged to verify your identity and age, where required for account compliance.
• Fraud prevention and security services: Specialist providers that help us detect and prevent fraudulent or suspicious activity on the Platform.
• IT and infrastructure providers: Cloud hosting, data storage, and platform maintenance providers who process data on our behalf under appropriate data processing agreements and confidentiality obligations.
• Analytics providers: Services we use to understand Platform usage patterns. Such analytics data is aggregated or pseudonymised wherever possible.
• Legal and regulatory authorities: Where we are required by law, court order, or regulatory direction to disclose personal data. We will notify you of such disclosure where legally permitted to do so.

All third parties with whom sq777 shares personal data are required to maintain appropriate security standards and to use the data only for the specific, defined purpose for which it was shared.

sq777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any applicable legal, accounting, or reporting requirements.

• Active accounts: Personal data associated with an active sq777 account is retained for the duration of the account's existence.
• Closed accounts: Following account closure, we retain identity, transaction, and communications data for a minimum period as required by applicable financial crime prevention obligations. In general, this is a period of up to five (5) years from the date of account closure.
• Marketing data: Where you have consented to receiving marketing communications, we retain your contact details and communication preferences until you withdraw your consent or request deletion.
• Technical and usage data: Aggregated or anonymised usage data may be retained indefinitely for platform analysis purposes, as it no longer constitutes personal data once anonymised.

When personal data is no longer required, it is securely deleted or anonymised in accordance with our data disposal procedures.

sq777 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the sq777 Platform.
• Access controls: Personal data is accessible only to sq777 personnel who have a legitimate need to process it for their specific role. Access is granted on a principle of least privilege.
• Password security: Account passwords are stored using industry-standard hashing algorithms. sq777 will never ask you for your password in plain text.
• Regular security assessments: We conduct periodic reviews of our data processing systems and security controls to identify and address potential vulnerabilities.
• Incident response: In the event of a data security breach that poses a risk to your rights and freedoms, sq777 will notify affected players without undue delay.

While sq777 implements robust security measures, no system is completely immune to risk. Players are also responsible for maintaining the security of their own account credentials and should use a strong, unique password and not share their login details with any third party.

sq777 uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us recognise you, maintain your session, and understand how the Platform is used.

• Essential cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in during your visit. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Used to remember your preferences, language settings, and other customisations to improve your experience.
• Analytics cookies: Help us understand how players interact with the Platform — which pages are visited most frequently, where users encounter errors, and how navigation flows work. This data is used in aggregate form to improve the Platform.
• Security cookies: Used to detect fraudulent activity and protect both players and the Platform from security threats.

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of certain parts of the sq777 Platform. Consult your browser's help documentation for instructions on managing cookie preferences.

As a data subject, you have the following rights in relation to your personal data held by sq777. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: You have the right to request a copy of the personal data sq777 holds about you, along with information about how it is used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances, you have the right to request the deletion of your personal data. Note that this right may be limited where we are required by law to retain certain records.
• Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or contract, you have the right to receive your personal data in a structured, machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests, and to opt out of direct marketing communications at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

sq777 will respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request to ensure we do not disclose personal data to an unauthorised party.

The sq777 Platform may reference or integrate with third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game content providers. These third parties operate under their own privacy policies and data practices. sq777 is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of sq777.

Game content on the sq777 Platform may be provided by third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may process limited technical data as part of game delivery. Any such processing is governed by the respective provider's data practices and sq777's agreements with them.

sq777 is strictly an adult platform. The Platform is not intended for, directed at, or accessible to persons under the age of 21. sq777 does not knowingly collect personal data from anyone under the age of 21.

If we become aware that personal data has been submitted by or on behalf of a person under the age of 21, we will take immediate steps to close the relevant account, delete all associated personal data, and reverse any transactions that may have taken place. If you believe a minor has accessed the Platform or submitted personal data, please contact us immediately at [email protected].

sq777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will notify registered players via the contact details held on their account and update the "Last updated" date at the top of this document.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Continued use of the sq777 Platform following notification of any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way sq777 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week.

Email: [email protected]
Platform: https://sq777.io
Support Hours: 24/7, Bangladesh Standard Time (UTC+6)

For requests related to data access, rectification, or deletion, please include "Data Rights Request" in the subject line of your email along with your registered account username, so we can locate your records and respond efficiently.